Refund Policy
At TradeVault, we aim to provide high-quality educational content and support to help users improve their understanding of financial markets.
Due to the nature of digital services, all purchases are generally considered final. However, under specific conditions, users may be eligible for a refund as outlined below.
Eligibility for Refund
A user may request a refund after a minimum period of 6 months from the date of purchase, subject to the following conditions:
• The user must have actively followed the educational guidance, strategies, and trade execution methods shared within the platform.
• The user must be able to provide reasonable proof that they have consistently followed the provided instructions, including trade execution history.
• The user must demonstrate active participation in the learning process and adherence to the risk management guidelines shared.
Important Conditions
• TradeVault does not guarantee profits or returns under any circumstances.
• Financial markets involve risk, and outcomes may vary from user to user.
• Refund eligibility is based on compliance with the educational process, not on profit or loss alone.
• Any misuse, selective execution, or deviation from the provided guidance may result in rejection of the refund request.
How to Request a Refund
To initiate a refund request, the user must contact us via our official email:
The request must include:
• Full name and registered contact details
• Proof of purchase
• Supporting details or evidence of following the provided system
Review & Processing
• All refund requests will be reviewed carefully by our team.
• TradeVault reserves the right to approve or reject refund requests based on the evaluation of the submitted information.
• If approved, the refund will be processed within 7–10 business days.
Final Note
This policy is designed to ensure fairness while maintaining the integrity of our educational platform.
By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.